batteryok.com Payment and Shipping!

We supply high quality laptop batteries, digital camera batteries, camcorder batteries, battery chargers and other accessories. We guarantee that all our products are 100%brand new with 1 year warranty and quick shipping.

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To our value customers. NOW, we accept phone, fax, mail, and in person orders for all major credit cards through "PAYPAL's virtual terminal". If you prefer not to pay on line, or don't have a "PAYPAL" account, this is the best one stop payment solution. Thank you.

Check and Money Order

Tax

The total price of any order will only include the applicable sales taxes. All other taxes that may apply are the sole responsibility of and to be paid by the customer.

Security Guarantee

Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

Refund

After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost, tax and shipping less any re-stocking fees (where applicable). Shipping charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.

SHIPPING & RETURNS

UPS Ground	United States
	Shipping Costs (handling cost included)
	Shipping address	Cost
	USA	Any Orders FREE SHIPPING
	Hawaii and Alaska	US $30.00
UPS Next Day Air, UPS 2nd Day Air
	Customer must contact us at , If you want to have UPS overnight or UPS 2nd Day air shipment in the continental USA.

UPS Next Day Air, UPS 2nd Day Air
	Customer must call us toll-free at if you want to have a "UPS Next Day Air" or "UPS 2nd Day Air" shipment in USA.

Return Shipping Charges

We will arrange UPS to pick up the RMA merchandise from the customer. We will charge the UPS shipping charge to the customer's credit card if the customer causes the mistake.

Cross Shipment

Cross shipment ( Exchanged battery shipped to the customer prior to the company receiveing the original ) must be secured by credit card. Such charge will remain on the customer's credit card until we received the returned merchandise. A refund for the charged amount will be credited within 30 days from the day on which we received the returned merchandise.

RETURNS

Defective merchandise

We warranty all it's products for a full year from the day of purchase . Defective product will be replaced as soon as we receive it in our facility . We will pay all shipping charges . Please you call our office and obtain an RMA number.

Non defective batteries

If you are not completely satisfied with our product you can send it back within 30 days from the day of purchase for a full refund. We recommend you inspect all the products that you ordered and keep all the packaging materials.

Returned merchandise must be packed in the original boxes and be in the same condition as they were received.

Before returning the product please call or email our office to obtain an RMA number ( Return merchandise authorization ) . Merchandise will not be accepted without an RMA number.

The shipping cost for the return of non defective batteries will be the customer's responsibility.

We will NOT charge a restocking fee and your credit card charges will be refunded no later than 48 hours.
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e.g.: "Laptop Battery" or "1691P Battery"